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Privacy Policy

Last Updated 3rd November 2025

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OHRAJIN Inc. (“OHRAJIN,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ohrajin.com, make a purchase, or otherwise interact with us — whether you are located in Canada or the United States.

 

By accessing or using our website, you consent to the practices described in this Policy.​

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1. Company Information​

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Canada Headquarters
OHRAJIN Inc.
7755 Warden Ave, Unit 3, 2/F, 

Markham, Ontario, L3R 0N3, Canada

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United States Subsidiary
OHRAJIN US LLC
401 SW 1st Ave, Suite 1006
Fort Lauderdale, Florida 33301, USA

 

Email: info@ohrajin.com​​

2. Information​ We Collect

 

​We may collect personal information in the following ways:​

 

a. Information You Provide:

  • Name, mailing address, phone number, and email address

  • Payment details (processed securely through third-party payment providers)

  • Account login credentials (if applicable)

  • Purchase history and preferences

  • Professional information (for clinic or distributor accounts)

  • Communications (emails, messages, or inquiries)

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b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type

  • Device information

  • Pages visited and actions taken on our site

  • Referring website and time spent on the site
     

We use cookies, analytics tools (e.g., Google Analytics), and similar technologies to improve user experience and site performance. You can adjust your browser settings to disable cookies at any time.​

3. How We Use Your Information​

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We use your information to:

  • Process and fulfill your orders

  • Communicate with you about orders, updates, and promotions

  • Provide customer service and technical support

  • Personalize your shopping experience

  • Conduct analytics to improve our products and website

  • Meet legal and regulatory requirements​

4. How We Share Your Information​

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We may share your information with:

  • Service Providers: such as payment processors, shipping companies, marketing platforms, and analytics providers who assist in our operations.

  • Affiliates: OHRAJIN Inc. and OHRAJIN US LLC may share data for administrative, marketing, or compliance purposes.

  • Legal Compliance: when required to comply with applicable law, respond to legal requests, or protect our rights and property.
     

We do not sell or rent your personal information to third parties.​

5. Data Storage and Cross-Border Transfers​

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Your information may be stored and processed in Canada, the United States, or other jurisdictions where our service providers operate.
By using our Site, you acknowledge that your information may be transferred across borders and subject to the laws of those jurisdictions.

 

We take reasonable measures to ensure that data transferred between Canada and the United States receives an adequate level of protection consistent with applicable privacy laws.​

6. Data Retention

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We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce agreements. When no longer required, your information is securely deleted or anonymized.​​

7. Your Rights

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For Canadian Residents (PIPEDA)

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You have the right to:

  • Access and request correction of your personal information

  • Withdraw consent to the collection or use of your data (subject to legal or contractual restrictions)

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
     

To exercise these rights, contact us at privacy@ohrajin.com.

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For U.S. Residents (CCPA/CPRA and Applicable State Laws)

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Depending on your state of residence, you may have the right to:

  • Know what personal information we collect, use, and disclose

  • Request deletion of your personal information

  • Opt-out of the “sale” or “sharing” of personal information (we do not sell personal data)

  • Correct inaccurate information

  • Limit the use of sensitive personal information
     

To exercise your privacy rights, contact us at us@ohrajin.com with “Privacy Request” in the subject line.

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We will verify your identity before responding to any privacy-related requests.

8. Security

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We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we take these measures seriously, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

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Our Site is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Third-Party Links

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Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our Site constitutes acceptance of these changes.

12. Contact Us

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f you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

 

Email: info@ohrajin.com
Mail (Canada): OHRAJIN Inc., 7755 Warden Ave, Unit 3, 2/F, Markham, Ontario, L3R 0N3, Canada
Mail (USA): OHRAJIN US LLC, 401 E. Las Olas Blvd, Suite 1400, Fort Lauderdale, FL 33301, USA

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