​If you are not completely satisfied, you may return eligible products within 30 days of delivery for a full refund, less a 25% restocking fee.

• Promotional items (free samples, gifts with purchase) must be included with the return.

• Items must be securely packed—original packaging preferred—to prevent damage in transit.

• Certain product categories may be final sale for safety/compliance reasons (see product page).

1. Download and complete the Return Form : [enter link]
2. Pack item(s) and the completed form in sturdy packaging (original packaging preferred).
3. Ship prepaid to:
 

OHRAJIN INC.
7755 Warden Ave, Unit 3, 2/F
Markham, ON, L3R 0N3
Canada

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*Please allow up to 14 business days from the date the return is delivered to our facility for inspection and refund processing.

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*Refunds are issued to the original method of payment.

For opened or used products, email info@ohrajin.com within 30 days of delivery.

Our team will review eligibility and provide next steps or alternatives.

Return shipping is customer-paid unless we made an error or the item arrived damaged.

You are responsible for the package until it reaches us; consider a trackable or insured service.

Contact: info@ohrajin.com within 7 days of delivery with your Order Number and photographs of the items.

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We’ll arrange a replacement or refund (including return shipping where applicable).